PRIVACY POLICY
Last Updated: October 17, 2025
1. INFORMATION WE COLLECT
Information You Provide Directly
- Account information: Name, email address, password (encrypted)
- Profile information: Age, gender, fitness goals, equipment access
- Workout data: Exercises performed, sets, reps, weight, duration
- Health metrics: Body weight, measurements, progress photos (optional)
- User-generated content: Workout programs, form check videos, comments, reviews
- Payment information: Credit card details (stored by Stripe, not by us)
Automatically Collected Information
- Device information: Device type, OS version, unique device identifiers
- Usage data: Features used, pages viewed, time spent, interactions
- Location data: Approximate location (for friend challenges, optional)
- Performance data: App crashes, errors, loading times
- Analytics data: Heatmaps, session recordings, user flows
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and maintain our services
- Personalize your workout experience
- Send notifications (workout reminders, PR celebrations, friend activity)
- Deliver recap content such as PR highlights, streak summaries, and training tips (email or push). You can opt out in settings or via unsubscribe links.
- Analyze usage patterns and improve features
- Detect and prevent fraud, abuse, and security threats
- Process payments and subscription billing
- Provide customer support
- Comply with legal obligations
- Send marketing communications (with your consent)
3. DATA SHARING AND DISCLOSURE
WE DO NOT SELL YOUR PERSONAL INFORMATION
We have never sold user data and never will. Your workout data, health metrics, and personal information are yours alone.
We Share Data Only When
- You explicitly consent: Sharing workouts with friends, posting to social feed
- Required by law: Court orders, subpoenas, legal investigations
- With service providers: Payment processing, cloud storage, analytics (see Section 9)
- In aggregated form: Anonymized analytics (e.g., "80% of users prefer bench press")
- Business transfers: If acquired or merged, data transfers to new owner
4. THIRD-PARTY SERVICES
We integrate with third-party services that may collect data. Each service has its own privacy policy:
Payment Processing
- Stripe - Processes subscription payments and creator payouts
- Data collected: Card details, billing address, transaction history
- Privacy Policy: stripe.com/privacy
Cloud Infrastructure
- Supabase - Database, authentication, file storage
- Data collected: All user data (workouts, profiles, videos)
- Privacy Policy: supabase.com/privacy
Authentication
- Apple Sign-In - OAuth authentication for iOS users. Privacy: apple.com/legal/privacy
- Google Sign-In - OAuth authentication for Android/web users. Privacy: policies.google.com/privacy
Push Notifications
- Expo Push Notifications - Sends workout reminders and notifications. Privacy: expo.dev/privacy
Video Hosting (optional, user-uploaded only)
- YouTube/Vimeo - Users may link form check videos and exercise demos. Privacy: Google Privacy | Vimeo Privacy
GDPR & CCPA COMPLIANCE
All third-party services are vetted for GDPR and CCPA compliance. We have Data Processing Agreements (DPAs) with major service providers.
5. YOUR RIGHTS (GDPR & CCPA)
You Have the Right To
- Access your data: Request a copy of all data we store about you
- Correct your data: Update inaccurate or incomplete information
- Delete your data: Request permanent deletion of your account and data
- Export your data: Download your data in JSON format (Settings > Export Data)
- Opt-out of marketing: Unsubscribe from promotional emails
- Opt-out of data sale: We don't sell data, but you can opt-out of analytics tracking
- Withdraw consent: Revoke previously granted permissions
- Object to processing: Object to specific uses of your data
- Lodge a complaint: File complaint with data protection authority
How to Exercise Your Rights
- Export data: Settings > Data & Privacy > Export All My Data
- Delete account: Settings > Data & Privacy > Delete My Account
- Email requests: jon-e-worldwide@outlook.com
- Response time: Within 30 days (45 days for complex requests)
6. DATA SECURITY
We implement industry-standard security measures:
- Encryption in transit: TLS for all data transfers
- Encryption at rest: AES-256 for stored data
- Password hashing: bcrypt with salt (never stored in plain text)
- Access controls: Role-based access and least privilege
- Regular audits: Security assessments and penetration testing
- Secure infrastructure: Supabase (AWS-hosted, SOC 2 compliant)
- 2FA available: Two-factor authentication for accounts
No system is 100% secure. While we use best practices, we cannot guarantee absolute security. You are responsible for keeping your password confidential.
7. DATA RETENTION
Active Accounts
- Data retained as long as account is active
- Workout history stored indefinitely (unless deleted by user)
Deleted Accounts
- 30-day grace period (can restore account by contacting support)
- After 30 days: Permanent deletion of all data
- Backups may retain data for up to 90 days (then purged)
Legal Requirements
- Financial records: 7 years (tax compliance)
- DMCA claims: 3 years (copyright law)
- Legal disputes: Duration of dispute + 1 year
8. CHILDREN'S PRIVACY
- Our Service is NOT intended for children under 13 years old
- We do not knowingly collect data from children under 13
- If we discover such data, we will delete it immediately
- Parents: If you believe your child provided data, contact jon-e-worldwide@outlook.com
9. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and processed in:
- United States: Primary servers (AWS us-east-1)
- European Union: GDPR-compliant data centers
We ensure appropriate safeguards such as Standard Contractual Clauses for transfers.
10. COOKIES AND TRACKING
Types of Cookies We Use
- Essential cookies: Authentication, security, session management (cannot be disabled)
- Functional cookies: Preferences, settings (can be disabled in Settings)
How to Manage Cookies
- Settings > Privacy > Disable Non-Essential Tracking
- Browser settings (for web version)
11. CALIFORNIA PRIVACY RIGHTS (CCPA)
Categories of Personal Information We Collect
- Identifiers (name, email, device ID)
- Personal information (age, gender, fitness goals)
- Health information (body measurements, workout data)
- Commercial information (purchase history, subscription status)
- Internet activity (usage data, browsing history)
- Geolocation data (approximate location)
- Audio/visual information (form check videos)
Business Purposes for Collection
- Providing services
- Processing transactions
- Customer support
- Security and fraud prevention
- Analytics and improvements
DO NOT SELL MY PERSONAL INFORMATION
We DO NOT sell your personal information to third parties.
To opt-out of analytics tracking: Settings > Privacy > Disable Analytics
To submit a CCPA request: jon-e-worldwide@outlook.com
Subject line: "CCPA Request - [Your Request Type]"
Response time: Within 45 days
12. CHANGES TO THIS POLICY
- We may update this policy periodically
- Material changes notified via in-app notification and email
- Continued use after changes = acceptance of new policy
- Previous versions available upon request
13. CONTACT US
Privacy inquiries: jon-e-worldwide@outlook.com
Data requests: jon-e-worldwide@outlook.com
Support: jon-e-worldwide@outlook.com
Website: jon-e.com